FAQS

When will my order be shipped?

Delivery takes about 1-2 weeks, depending on your location and where your items are shipped from. Sometimes, it is literally a few days and in most cases, it will not be longer than 1-2 weeks. Lead time (if applicable) is stated on the product description(s) and is in addition to delivery time. Occasionally, there might be an unexpected delay possibly due to holidays, customs or products being on backorder. It is advisable to check at your local post office if you do not receive your items after the specified delivery time.

In the rare case that a product is not available at the time of your order, or the price is published in error, we reserve the right to not fulfil. At our discretion, we may hold or ship the available part(s) (if any) of your order and inform you of any back ordered or sold out items by email and await your reply by email.

All orders are shipped in unmarked envelopes. If you have any delivery instructions or special requirements, please provide the information at the ‘Delivery Method’ section on the checkout page.

Please note that some orders may be shipped in a couple of parcels. this may be due as some items would be leaving from different warehouses. These are shipped this way to save time on delivery time. 

 

Shipping Charges: (Rates may vary from item to item and based on location)

United Arab Emirates:

Standard delivery - A Flat Charge Rate of - $ 4.00

European Countries, 

Standard Delivery - A Flat Charge rate of - $7.00

UK 

Standard Delivery - A Flat Charge rate of - $7.00

USA & Rest of the world

Standard Delivery - A Flat Charge rate of - $8.00


Please note that some orders maybe shipped in different parcels. This maybe due to items would be leaving from different warehouses.

These are shipped this way to save time on delivery time.

 

Promotional Codes

From time to time, we offer special discounts and savings on selected styles that can be accessed with a Promotional Code. When we issue you a code, please enter it on the checkout page and hit "apply". Please note that Promotional Codes cannot be combined with any other offer or discount, such as items already marked down, or used on previous purchases. Does not apply to pre-order items, gift cards, seasonal exclusions, taxes and shipping. Applies to merchandise only. Limited time offer, limited to one per person. Cannot be redeemed for cash. Promotional amount is not reimbursed if used on a purchase that is returned or exchanged.